Support
Need help with AGAP.AI™? Find answers below or send us a message.
Response times
- Premium and Community subscribers: 24/7 customer support.
- Free plan users: we reply within 2 business days, Monday to Friday, 9:00 AM to 6:00 PM (Philippine Time).
Frequently Asked Questions
What is AGAP.AI™?
A mobile app that helps parents, caregivers and healthcare workers monitor a child's developmental milestones and identify possible delays early.
Is AGAP.AI™ free?
Yes. The Free plan includes milestone monitoring, educational resources and community forums, and shows ads. Premium (₱999/month, VAT excluded) adds AI-assisted screening, reports, offline access, multi-language support and more. See Features & Pricing.
Does AGAP.AI™ diagnose my child?
No. AGAP.AI™ helps flag possible developmental concerns so you can act early. Always consult a qualified doctor or therapist for a diagnosis.
Which languages are supported?
Premium and Community plans let you choose from the languages and dialects available in the app.
Can I use the app offline?
Offline access is available on the Premium and Community plans.
How do I upgrade or cancel my subscription?
Subscriptions are managed by Google Play or the App Store. Open your store account's Subscriptions page to upgrade or cancel. Deleting the app does not cancel a subscription.
I'm a healthcare worker. How do I get the Community plan?
Send us a message using the form below and choose "Community plan". Contact Us for more details on Community plan pricing.
How is my child's data protected?
See our Privacy Policy.
How do I delete my account and data?
Go to Request for Data Deletion.
Send us a message
Thank you! We've received your message (reference ) and will get back to you soon.
Or email us directly at hello@agapai.ph.